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MRTD Announces Service Changes for Go St Clair Route to Enhance Rider Experience

Sparta, IL – October 24, 2024 – In an effort to improve and better serve the community, the Monroe-Randolph Transit District (MRTD) is implementing changes to the Go St Clair route. Starting November 1, 2024, Go St Clair routes will operate on an appointment-only basis, allowing for more personalized and convenient service. Riders will still enjoy the same reliable pick-up and drop-off locations at their regular times, but now they will need to schedule their rides ahead of time by calling 618-443-9087.

This temporary adjustment is just the beginning of exciting improvements. Starting December 1, 2024 all Go St Clair routes will be suspended to allow MRTD to conduct an in-depth Route Study. This study will assess rider needs, preferences, and usage patterns to build an even more efficient and rider-friendly service. The Route Study will help MRTD create new routes and services that better meet the demands of its passengers, ensuring improved connectivity to medical services, specialists, MetroLink, Southwestern Illinois College (SWIC) Campus, as well as transfers to neighboring mass transit districts.

“We are dedicated to providing the best service possible to our community,” said Jesica Gentry Schlimme, Executive Director at MRTD. “While Go St Clair has been a valuable service, with 43 trips provided in its first 12 months, we know there is more we can do to meet the needs of our riders. This study will give us the tools and insights necessary to implement additional, more tailored services that benefit everyone.”

The Go St Clair route changes will not affect MRTD’s other standard services. Demand/response services will continue to operate as usual, offering flexible, on- demand transportation for residents in the area.

MRTD encourages Go St Clair riders to take advantage of the appointment-based service from November 1 through December 31, 2024, and to share their feedback during the Route Study period. MRTD remains committed to improving public transportation and looks forward to unveiling the result of the Route Study and future enhancements to the Go St. Clair Route.

For more information or to schedule a ride, please contact MRTD at 618-443-9087 or visit www.goMRTD.com.

About MRTD: The Monroe-Randolph Transit District (MRTD) is a public transportation provider serving the residents of Monroe and Randolph counties. MRTD offers reliable, affordable, and accessible transportation options for individuals of all ages and needs. Anyone, anywhere. MRTD operates Monday through Friday, 5:00 AM – 6:00 PM. Call today to schedule your ride!

Contact Information: Jesica Gentry Schlimme Executive Director Monroe-Randolph Transit District Phone: 618-443-9087 Email: jschlimme.mrtd@gmail.com